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From: Slovenia

Location: Petrovče, SI

On Useme since 26 June 2024

About me

Hello! I am a seasoned virtual assistant specializing in online customer support and community management. With a proven track record of enhancing customer experiences and fostering vibrant online communities, I bring a wealth of expertise and dedication to every project. My skills include resolving inquiries swiftly, managing social media engagement, and creating meaningful connections with customers. I thrive in dynamic environments and am committed to providing exceptional service. Let’s collaborate to elevate your customer support and build a thriving community around your brand. Let's make great things happen together!

CV / Résumé

Jun 2024 - Now

Online Support | Community Assistant

Talk Online Panel

+ Assisting Client's panel in Slovenia - to users with issues, answering questions, and providing guidance + Responding to inquiries, troubleshooting technical problems + Assisting with any matters of user support with native language knowledge

Oct 2017 - Now

Virtual Assistant |Social Media Manager

Infowebica

- WordPress administration - Content creation and editing, social media marketing, etc. - Content management on the website, social media, Google Analytics tracking, keyword research, etc. - Preparation and execution of all marketing and PR

Feb 2012 - Nov 2017

Digital Marketing Virtual Assistant

Happy Doggy - Happymed

- Manage content writing and editing of web copy for Slovenian web portals - Create fresh and exclusive content for various websites - Publish written articles on websites - Update the production workflow system