Job description
I am looking for a specialist who may know how to solve the problem or has been in contact with something similar, namely - events on FB ads register incorrectly. Most of the purchases on the site do not register, and additions to the shopping cart duplicate. I'm working with an ad agency that doesn't know how to fix the problem and claims that the cause could be the Shopify platform, which I don't want to believe a bit. The Pixel and Api are hooked up through the company's meta plugin. I suspect that the deduplication process is not occurring due to which events may be charged twice.
I am looking for people with experience who know what they are doing.