Samantha Dipinto
From: Italy
Location: San Giorgio Canavese (TO)
On Useme since 23 March 2026
About me
I have hands-on experience in scheduling, client communication, CRM updates, and follow-ups in a high-volume remote environment. I currently work as a freelance Language Learning & Development Advisor, managing 10–15 structured client interactions daily, coordinating next steps, and maintaining accurate CRM records. This has strengthened my organization, multitasking, and process consistency. I am pursuing a Master’s in Project Management at OBS Business School in partnership with University of Barcelona, developing my understanding of structured workflows and coordination. My background also includes customer-facing and operational roles across hospitality and retail, where I built strong communication and adaptability skills. I am comfortable using Google Workspace, Slack, Microsoft Office, and CRM systems, and I am interested in supporting administrative, operational, and project-related workflows.
Categories
CV / Résumé
Feb 2026 - Now
Language Learning Advisor ( Freelancer Consultant)
Private Language Education Company
Manage 10–15 daily client calls, coordinating scheduling, follow-ups, and CRM updates. Ensure structured workflows, clear communication, and accurate data tracking in a high-volume remote environment while working towards conversion targets.
Jun 2023 - Sep 2023
Receptionist & Recruiting Assistant (Internship)
Randstad Italy
Coordinated interview scheduling and calendar alignment between candidates and teams. Managed candidate data and documentation, ensuring accurate records, and supported communication and follow-ups throughout the hiring process.
Jul 2021 - Feb 2026
Customer Service & Operations Roles
Multiple Companies
Managed customer service, transactions, and daily operations across multiple roles. Maintained organization, supported workflows, and worked effectively in fast-paced, international environments.
Mar 2021 - May 2021
Back Office Receptionist (Curricular Internship)
Pitagora SpA
Organized document flow and internal communication across departments, ensuring timely information exchange. Managed document tracking and record maintenance, supporting structured and reliable administrative processes.
Jun 2018 - Aug 2020
Retail Sales Assistant
Decathlon Italy
Delivered customer support while handling transactions, returns, and store operations, ensuring efficient service and well-organized daily activities.