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Kraj: Italy

Lokalizacja: San Giorgio Canavese (TO)

Na Useme od 23 marca 2026

O mnie

I have hands-on experience in scheduling, client communication, CRM updates, and follow-ups in a high-volume remote environment. I currently work as a freelance Language Learning & Development Advisor, managing 10–15 structured client interactions daily, coordinating next steps, and maintaining accurate CRM records. This has strengthened my organization, multitasking, and process consistency. I am pursuing a Master’s in Project Management at OBS Business School in partnership with University of Barcelona, developing my understanding of structured workflows and coordination. My background also includes customer-facing and operational roles across hospitality and retail, where I built strong communication and adaptability skills. I am comfortable using Google Workspace, Slack, Microsoft Office, and CRM systems, and I am interested in supporting administrative, operational, and project-related workflows.

CV / Résumé

Lut 2026 - Teraz

Language Learning Advisor ( Freelancer Consultant)

Private Language Education Company

Manage 10–15 daily client calls, coordinating scheduling, follow-ups, and CRM updates. Ensure structured workflows, clear communication, and accurate data tracking in a high-volume remote environment while working towards conversion targets.

Cze 2023 - Wrz 2023

Receptionist & Recruiting Assistant (Internship)

Randstad Italy

Coordinated interview scheduling and calendar alignment between candidates and teams. Managed candidate data and documentation, ensuring accurate records, and supported communication and follow-ups throughout the hiring process.

Lip 2021 - Lut 2026

Customer Service & Operations Roles

Multiple Companies

Managed customer service, transactions, and daily operations across multiple roles. Maintained organization, supported workflows, and worked effectively in fast-paced, international environments.

Mar 2021 - Maj 2021

Back Office Receptionist (Curricular Internship)

Pitagora SpA

Organized document flow and internal communication across departments, ensuring timely information exchange. Managed document tracking and record maintenance, supporting structured and reliable administrative processes.

Cze 2018 - Sie 2020

Retail Sales Assistant

Decathlon Italy

Delivered customer support while handling transactions, returns, and store operations, ensuring efficient service and well-organized daily activities.