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From: Philippines

Location: Marikina, PH

On Useme since 3 July 2026

About me

Previously worked as a systems engineer in MSP company and trainer in a software company. Trying to start a freelancing career.

Categories

Coding and IT > Software
Coding and IT > IT projects
Admin support > Virtual assistant
Admin support > Customer support
Jobs for students > Helpdesk

Skills

Active directory Customer service IT Microsoft Exchange System administration

CV / Résumé

Jan 2026 - Jun 2026

Systems Engineer

PremierePC

-Responds to all inbound phone incidents and requests -Supports computer hardware/software and printers -Push patches/updates -Monitor and remove alerts and vulnerabilities using a remote tool

Apr 2023 - Jan 2026

Trainer

AL CloudCare

-Conducts comprehensive training sessions for assisted living facility -Customize training content to meet the needs of diverse roles within the facility -Remote user support and follow-up to enhance software proficiency and client satisfaction

Feb 2021 - Jan 2023

Service Desk Analyst

DXC

-Respond to all inbound phone incidents and requests -Supports computer hardware/software and printers -Assign requests and incidents to other teams if necessary -Making sure daily KPIs and SLAs are met