roichristianjavillo

Kraj: Philippines

Lokalizacja: Marikina, PH

Na Useme od 3 lipca 2026

O mnie

Previously worked as a systems engineer in MSP company and trainer in a software company. Trying to start a freelancing career.

Kategorie

Programowanie i IT > Oprogramowanie

Programowanie i IT > Projekty IT

Prace biurowe > Wirtualna asystentura

Prace biurowe > Obsługa klienta

Zlecenia dla studentów > Obsługa klienta

Umiejętności

Active directory Administracja systemów IT Microsoft Exchange Obsługa klienta

CV / Résumé

Sty 2026 - Cze 2026

Systems Engineer

PremierePC

-Responds to all inbound phone incidents and requests -Supports computer hardware/software and printers -Push patches/updates -Monitor and remove alerts and vulnerabilities using a remote tool

Kwi 2023 - Sty 2026

Trainer

AL CloudCare

-Conducts comprehensive training sessions for assisted living facility -Customize training content to meet the needs of diverse roles within the facility -Remote user support and follow-up to enhance software proficiency and client satisfaction

Lut 2021 - Sty 2023

Service Desk Analyst

DXC

-Respond to all inbound phone incidents and requests -Supports computer hardware/software and printers -Assign requests and incidents to other teams if necessary -Making sure daily KPIs and SLAs are met