From: Mexico
Location: Lagos de Moreno, MX
On Useme since 23 July 2024
Highly motivated and creative freelancer with a passion for exceeding customer expectations. I leverage my strong communication and problem-solving skills to provide exceptional customer service support, administrative assistance, and digital marketing translation services. While new to the freelance world, I bring 10+ years of experience in diverse markets, honed in fast-paced environments. Skilled in building rapport, resolving inquiries, and fostering brand loyalty through multiple communication channels (chat, email, phone). My eagerness to learn and ability to think creatively ensure I can deliver solutions tailored to your specific needs.
Jul 2022 - Now
The Kabbalah Center
Translation of marketing emails from English to Spanish, ensuring cultural accuracy and adherence to the Centre's brand voice and messaging. Maintained the original format and tone of the emails while adapting them for a Spanish-speaking audience.
Jan 2022 - Now
Cacao Limon
Through launching an online Food Concept Store, I fostered connections with local producers and consumers. Utilizing social media effectively, I promoted the consumption of real ingredients and delivered homemade products directly to homes.
Sep 2017 - Feb 2021
Valvoline International de Mexico
Logistics & Customer Success | Optimized operations & trained teams to exceed client needs & KPIs. Used SAP for intl. purchase orders. Led cross-functional communication.
May 2013 - Now
Impresos Catala
Sales & Strategy | Increased sales & diversified offerings. Innovated tools for efficiency & growth. Built strong customer & supplier relationships. Exceeded KPIs.
Jan 2012 - Apr 2013
Coca Cola Femsa
Strategic Sales & Marketing | Collaborated to exceed sales targets. Analyzed marketing performance & aligned business goals. Optimized operations & drove engagement.
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