From: Brazil
Location: Santos, BR
On Useme since 29 November 2023
SUCCESSFUL: 11
DISPUTED: 0
FAILED: 0
With more than 14 years of experience supporting clients in the area of foreign trade and 5 years as a licensed lawyer in Brazil and international legal consultant in direct contact with clients to accomplish their briefings, my objective is to use my professional skills to achieve results in favor of the company's growth, the quality and quantity of the business involved, and the satisfaction of its clients. And also, to identify potential opportunities to develop solutions focused on even further optimizing productivity and efficiency in the provision of the services offered to its target audience.
Mar 2022 - Mar 2023
Prime Focus
Customer service - Cold calling to attract clients. Tax Consultant - Personal meetings with clients and leads. Team Leader - Team training and intermediation of team communication with management.
Nov 2008 - Oct 2017
MSC - Mediterranean Shipping Company
Experience in recognizing the client's brief in order to integrate all the shipowner's departments and all the cargo agents involved, in order to solve problems in general involving maritime imports, and monitoring shipments to release the cargo.
Sep 2003 - Nov 2008
DCA
Customer service following up for confirmation of shipments and payment of fees, taking into account the exchange rate closing, in order to release the cargo from the ship.
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