Mrscherrie❤️❤️

About me

I am a customer care specialist with over four years of experience supporting clients in telecom and banking environments. I handle billing issues, account updates, and technical troubleshooting with accuracy, empathy, and clear communication. My background includes roles at T‑Mobile Poland, Foundever, and major financial institutions, where I consistently improved service quality and built strong customer relationships. I also hold the Google IT Support Professional Certificate, which strengthened my troubleshooting, system support, and problem‑solving skills. I bring strong communication, active listening, conflict resolution, and CRM proficiency to every project I take on