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From: Poland

Location: Warszawa, PL

On Useme since 11 August 2025

About me

I am a communication, UX writing, and content project specialist with 5+ years of experience creating clear, engaging content — from internal communications in international companies to marketing materials, social media, and video campaigns. I combine empathy with an analytical approach, crafting messages tailored to the audience while meeting business goals. I work seamlessly with both creative and technical teams (including IT), enabling me to deliver projects that bridge the gap between technology and the user. Additionally, I provide virtual assistance — from organizational and coordination tasks to content creation and updates.

I am available for:

  • UX writing and content optimization
  • Internal and external communications
  • Content, newsletters, and video production
  • Content strategy and storytelling
  • Virtual assistance and online administration support

Categories

Marketing > Copywriting
Admin support > Virtual assistant
Admin support > Customer support
Admin support > Project management

CV / Résumé

Feb 2023 - Now

Guest Experience Manager

Enjoy Warsaw

I'm managing social media, newsletters, guides and cultural content promoting Warsaw. Producing text, visuals, ensuring brand image and high guest satisfaction (4.9/5). Making sure our guest are very comfortable while staying at our place.

Mar 2020 - Now

Office Coordinator & Internal Communications Lead

Securitas Intelligent Services Poland

Managed comms strategy (SharePoint, newsletter, TV), created content & videos, organized events & conferences, coordinated vendors, budget and task calendar – skills transferable to virtual assistant roles.

May 2018 - Sep 2019

Sales and Communication Specialist

Stylówa.PRO

Built comms strategy boosting IG reach by 40%, created PR content, posts & articles, organized events and collaborated with influencers in the cycling industry.

Feb 2016 - Mar 2018

Key Account & Operations Manager

Escape2Poland

Organized press conferences, trade fairs, marketing budget, liaised with media, supervised 5-person team and managed promotional activities in international markets. Handled issue resolution, driving customer satisfaction growth (NPS +18 pp).

Apr 2013 - Jul 2014

Operations Manager

SANDEMANs NEW Europe

Managed tourist branches (2,500 clients/month), organized press briefings, interviews, promotional materials and cooperation with travel media.