Evgenii Tkachenko
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From: Russia
Location: Madrid, ES
On Useme since 26 August 2023
About me
Hello everyone. I am a professional sociologist and copywriter. I can apply my skills both in science and in business. Familiar with methods of qualitative and quantitative analysis. I can conduct surveys from scratch (starting with an idea), build a complete research process with recommendations in the end. Formats: PPT presentation or an analytical note with a database. I have a lot of experience in improving the customer experience and digital products based on the voice of the market.
CV / Résumé
Nov 2022 - Aug 2023
Associate Product Manager, Monetization
Brainly
Assistance in finding pain points based on data (primary and secondary), project management for adjusting monetization and assistance in the implementation of initiatives. I helped to organize and implement top notch AI technology in the monetizat
May 2021 - May 2022
Product Owner
UTKONOS
The product was mini-transformation of sales. I manage a team of 2 people (customer experience specialist and analyst). We focused on CX and voice of market. My team and me did the full cycle of work on hypotheses for business: problem detection
Dec 2020 - May 2021
Senior Specialist of the Analytical Department
Changellenge
A full cycle of projects based on quantitative and qualitative (mixed) methodology: creation and validation of EVP (Employer Value Proposition) + creation reports on existing databases. Calculation of samples, questionnaire negotiation, launching
Aug 2019 - Oct 2020
CX Specialist
Kantar
A full cycle of conducting typical and ad-hoc quantitative projects: measuring loyalty, brand satisfaction, customer retention, etc. Advised companies on the implementation of Internet of Things (IoT).
Sep 2018 - Jul 2019
Research assistant (Media and brand communication)
Ipsos
Assistance in conducting a full cycle of typical quantitative projects: advertising tracking, brand health tracking, syndicated projects. Questionnaire coordination / upload with the client, compiling the questionnaire, launching and tracking field