From: United States of America
Location: mazatlan, MX
On Useme since 10 June 2024
Ethan, an American Senior IT consultant living in Mexico, brings a wealth of expertise to the freelance world. With a deep understanding of technology and a passion for innovation, Ethan is on a mission to design and monetize unique web pages and apps. Balancing professional pursuits with high family values, Ethan combines technical prowess with sincere dedication, making a significant impact both professionally and personally in the vibrant landscape of Mexico.
Mar 2024 - Now
Freelance
Done extensive work with AI systems creating assistants and chatbots for customers allowing them to spend time doing valuable tasks as opposed to monotonous time-intensive tasks Provided tech support and implemented solutions and workflow automation
Feb 2017 - Mar 2022
Livewire Information Systems
• Provided technical support to clients, resolving hardware, software, and network issues. • Communicated effectively with clients to understand their needs and deliver solutions. • Documented all interactions and maintained accurate records.
Feb 2013 - Feb 2017
Opportunity Fund of Northern California
• Resolved user inquiries and technical issues related to various systems. • Communicated clearly and professionally with users to provide guidance and support. • Maintained detailed documentation to ensure accurate record-keeping.
Mar 2002 - Feb 2013
Physicians Medical Group Santa Cruz County
• Provided technical support to staff, addressing a wide range of issues. • Communicated effectively with users to diagnose and resolve problems. • Documented all interactions and maintained accurate records. • Implemented new technology solutions
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