Index finger pointing up icon

From: Philippines

Location: San Fernando Pampanga, PH

On Useme since 13 March 2026

About me

I'm Roden Bautista, a Shopify Operations Specialist with 8 years of experience in fashion dropshipping. I've worked with Netherlands-based WealthKings store owners, handling customer support, order management, and daily store operations.

I specialize in SOP-driven customer service, refunds, returns, and dispute handling. I also have Store Manager experience where I trained and supervised CS teams to maintain quality and consistency.

I'm a Top Rated freelancer on Upwork, detail-oriented, and looking for a long-term opportunity. I use Shopify, ReAmaze, Gmail, ChatGPT, and Slack daily. I follow systems strictly but also think independently when needed.

Available to start immediately.

CV / Résumé

Jul 2024 - Now

Virtual Assistant

Shopify Dropshipping Operations Manager

Experienced VA specializing in Shopify dropshipping operations and customer support. Managed daily store tasks, handled inquiries/refunds, maintained fast response times, updated product listings, and supported store scaling. Followed SOPs to ensure

Apr 2024 - Now

eCommerce Virtual Assistant for WealthKingsStudent

Multiple Clients | Netherlands-Based Dropshipping

Worked as a trusted VA for WealthKings eCommerce entrepreneurs. Handled customer support, product listings, and store management for Shopify dropshipping stores. Followed operational SOPs and assisted with scaling by maintaining organized processes.

Nov 2018 - Now

Shopify Expert Ecommerce Website Developer

Fiverr

Create Full automated ecommerce for clients in FIVERR as a freelancer