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From: Albania

Location: Tiranë, AL

On Useme since 22 April 2023

About me

I am 22 years old, graduated in mechatronics engineering and currently working in hospitality/marketing; having experience in both these fields. As a certified english speaker (C2/IELTS), i would love to work using my best abilities in english such as marketing, communication, research and programming. I would include with certainty on my soft skills being punctual, patient, a fast learner and overall determinant to finish a new assigned project. Working both in the engineering field and hospitality have better my computational thinking and time efficiency. My main office job ends at 06:00Pm during weekdays and i am off on weekends, leaving me with extra hours to focus on another project.

CV / Résumé

Oct 2022 - Now

Back-office agent

FusionBPO

Dealing with reservations/ cancellations and other procedures to help smoothly run different hotels in the UK. Handling emails, calls and data inputting while being directly in contact with clients and the management team to solve problems.

Jul 2022 - Sep 2022

Call Centre Operator

Spanish

Achieved: -An improved Spanish -better convincing skills -increased patience

Mar 2022 - May 2022

Electrical engineer

AlbaElettrica

Designed and implemented electrical panels, using AUTOCAD, E-Plan, E-Design. Designed and presented a lightning protection system for a 14-store building. Assembly of KNX-modules

Jul 2021 - Feb 2022

Receptionist

Angel’s Gym

Taught me to: 1.be able to handle pressure with a lot of clients coming at the same time 2.work efficiently and fast 3.improve my communicative and explanatory skills.