From: Syria
Location: Kuala lumpur, MY
On Useme since 17 September 2026
About me
I’m an IT professional with hands-on experience in IT Help Desk, technical support, troubleshooting, Windows, and Windows Server, with a strong interest in Artificial Intelligence and AI-powered tools.
I can assist businesses with technical issues, data management, online research, document organization, Excel/Google Sheets, administrative tasks, and AI-assisted workflows.
I’m detail-oriented, reliable, and quick to learn new systems and technologies. I focus on providing accurate, efficient, and professional results while meeting deadlines.
Key Skills: IT Help Desk • Technical Support • Windows • Windows Server • AI Tools • Data Entry • Online Research • Excel & Google Sheets • Document Management • Administrative Support • SEO & Digital Marketing.
Available for freelance projects and ready to start immediately.
Categories
CV / Résumé
Oct 2025 - Aug 2026
Junior Accountant / Operations Support
BERKAT MADINAH
Managed full-cycle bookkeeping (AP/AR) and generated 150+ monthly operational/financial reports for five branches, ensuring audit-readiness and timely insights. Reconciled 10+ daily cashier reports.
Feb 2022 - Now
Freelance Digital Marketing Assistant
FIVERR
Conducted competitor analysis and market research to support SEO and Meta Ads campaign strategy for international clients. Organized digital content and managed client communication to ensure smooth, on-time project delivery.
Jan 2022 - Sep 2025
TECHNICAL SUPPORT SPECIALIST
ALAMEEN SOFT
Provided comprehensive remote and on-site technical support to over 200 end users across diverse Windows desktop and business-application environments, consistently achieving high customer satisfaction.