Joanna Kośnik
From: Poland
Location: Marki, PL
On Useme since 25 March 2025
About me
Results-oriented UX Researcher with expertise in both qualitative and quantitative research methodologies, collaborating effectively with stakeholders at all levels. Experienced in dynamic, international, and remote environments, with a strong passion for using data-driven insights to inform product strategy and enhance user satisfaction.
Actively growing as a researcher through mentorship programs and non-profit initiatives. These experiences have strengthened my ability to translate research insights into actionable design solutions and improved my collaboration and communication skills across multidisciplinary teams.
Categories
CV / Résumé
Apr 2025 - Now
UX Researcher & Designer
Fundacja Kompetencji Cyfrowych
Part of the “Strona od Nowa” program, collaborating with UX Designers, Developers, and two PMs on the website redesign for Stowarzyszenie Słonik, an NGO supporting people with disabilities in development, independence, and social inclusion.
Sep 2024 - Now
Customer Insights Specialist/ Researcher
Tidio
Led mixed-method research on user churn (data, surveys, IDIs), driving retention strategies. Partnering with CCO on premium client research, influencing roadmap, boosting satisfaction, creating resources and AI-powered case studies for the Sales tea
Feb 2023 - Aug 2024
UX Researcher
Tidio
From Junior to Mid → Promotion: March 2024 Qual/Quant research e.g. Collaborated with a team of 4 researchers on a 3-phase project (50+ interviews, 100+ insights), shaping the product roadmap and informing quarterly decisions.