Joanna Kośnik
Kraj: Poland
Lokalizacja: Marki, PL
Na Useme od 25 marca 2025
O mnie
Results-oriented UX Researcher with expertise in both qualitative and quantitative research methodologies, collaborating effectively with stakeholders at all levels. Experienced in dynamic, international, and remote environments, with a strong passion for using data-driven insights to inform product strategy and enhance user satisfaction.
Actively growing as a researcher through mentorship programs and non-profit initiatives. These experiences have strengthened my ability to translate research insights into actionable design solutions and improved my collaboration and communication skills across multidisciplinary teams.
Kategorie
CV / Résumé
Kwi 2025 - Teraz
UX Researcher & Designer
Fundacja Kompetencji Cyfrowych
Part of the “Strona od Nowa” program, collaborating with UX Designers, Developers, and two PMs on the website redesign for Stowarzyszenie Słonik, an NGO supporting people with disabilities in development, independence, and social inclusion.
Wrz 2024 - Teraz
Customer Insights Specialist/ Researcher
Tidio
Led mixed-method research on user churn (data, surveys, IDIs), driving retention strategies. Partnering with CCO on premium client research, influencing roadmap, boosting satisfaction, creating resources and AI-powered case studies for the Sales tea
Lut 2023 - Sie 2024
UX Researcher
Tidio
From Junior to Mid → Promotion: March 2024 Qual/Quant research e.g. Collaborated with a team of 4 researchers on a 3-phase project (50+ interviews, 100+ insights), shaping the product roadmap and informing quarterly decisions.