From: Haiti
Location: México, MX
On Useme since 29 June 2024
I am a highly skilled French speaker with a strong background in customer service. I have excellent communication skills in both English and French, allowing me to effectively assist customers in multiple languages. I have a proven track record of providing exceptional customer service and resolving issues in a timely and efficient manner.
Key Skills Summary: - Fluent in French and English - Strong communication skills - Excellent problem-solving abilities - Customer service oriented - Ability to work well under pressure - Proficient in Microsoft Office Suite
Main Achievements: - Successfully resolved over 90% of customer inquiries and issues within a 24-hour timeframe - Received multiple awards for outstanding customer service and performance - Helped to increase customer satisfaction ratings by 15% within the first year of employment - Trained and mentored new customer service agents to improve overall team performance - Successfully managed a high volume of customer calls and emails on a d
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