From: Canada
Location: Brampton, CA
On Useme since 4 August 2025
About me
I am a customer service expert who has 3 years of professional experience, providing exceptional results for those who I am employed by.
I go above and beyond to resolve customer issues, find solutions to problems, and improve on the job.
Categories
CV / Résumé
Oct 2023 - Oct 2024
Data Entry Associate
Prolific
- Supported university-led studies by entering and reviewing data, conducting behavioral analysis, and writing executive summaries. - Completed 90% of assigned tasks independently and as part of a team, demonstrating accountability
Jul 2022 - Apr 2023
Data Entry Clerk
Telus International
- Assessed online ad relevance and quality to enhance customer experience in digital platforms. - Maintained 80%+ accuracy over 9 months, ensuring consistent and effective online advertising delivery.
Jul 2021 - May 2022
Customer Service Representative
Sitel Group
- Handled high-volume inbound and outbound calls (300+ daily) to assist clients seeking real estate services through realtor.com. - Built strong customer rapport to match clients with loan officers, realtors, or credit repair services.