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From: India

Location: Warszawa, PL

On Useme since 25 October 2025

About me

Results-driven Payment Operations Senior Support professional with a strong foundation in payments systems, process improvement, and cross-functional collaboration. Skilled in managing complex workflows, integrating multiple financial platforms, and coordinating across technical and business teams. Experienced in global environments, leveraging analytical, communication, and leadership skills to ensure efficient, compliant, and scalable payment operations.

CV / Résumé

Nov 2023 - Now

Payment Operations Senior Support

Planet

Lead payment operations and support for merchant onboarding, integration, and transaction monitoring processes across global systems. Collaborate closely with regional and cross-functional teams (including tech and product).

May 2021 - Oct 2023

Customer Service Specialist

Cineworld Cinema Ltd

Delivered top-tier customer support and operations coordination, managing inquiries and optimizing workflows across teams. Built experience in communication, problem-solving, and process execution in a fast-paced environment.

Sep 2019 - Oct 2020

Customer Service Representative

Foundever

Supported global customers on Project Lyft, handling inquiries, reporting, and documentation with precision. Developed strong interpersonal, organizational, and communication skills within an international team.

Aug 2019 - Sep 2019

Relationship Builder

Virginic

Supported marketing and client relationship initiatives, strengthening communication and partner engagement processes.