ChrissyM
From: Jamaica
Location: Providenciales, TC
On Useme since 1 November 2025
About me
I am an experienced manager, customer service, and administrative professional with more than 20 years of experience working in busy, customer-focused environments. I have supported and managed teams, handled escalations, trained staff, and ensured smooth daily operations while maintaining a high standard of service and professionalism. I communicate clearly, stay calm under pressure, and take pride in delivering reliable and efficient support.
I enjoy helping customers, improving processes, and creating positive working relationships. I bring strong organizational skills, attention to detail, and a proactive approach to solving problems and supporting business goals. I am now building my freelance career, offering dependable service to global clients who value quality, consistency, and strong work ethic. My focus is long-term collaboration, excellent service, and contributing meaningfully to every team I support
Categories
CV / Résumé
Sep 2020 - Now
Voluntary - Guild President & STAT President
UWI Global Campus -
Leadership experience representing students across 23 territories at UWI Global Campus. Managed a 1.3M USD budget, coordinated regional programs, chaired committees, and worked with senior leaders and government partners to deliver effective student.
Nov 2011 - Aug 2013
Head Office Retail Floor Manager
Lime, Jamaica
Customer service and operations leader with experience managing teams, training staff, handling billing support, and overseeing client accounts. Skilled in reporting, documentation, partner relations, and delivering efficient, accurate, high quality.
Oct 2008 - Jun 2010
Snr. Customer Service Rep.
E-Services Group International - Lime Account
• Delivered customer support across regional accounts, achieving 100 percent quality scores. • Represented the company at national events and during crisis management situations.
Jan 2005 - Nov 2006
Sales and Account Coordinator
Poly Foods Limited
Supervised sales activity for 8 staff and maintained daily records. Recovered up to 40% of receivables through account reviews and client follow-ups. Supported hiring and file management to ensure compliance and smooth operations.
Sep 2001 - Jan 2003
Company Secretary
EnviroPlanners Limited
Provided executive administrative support including confidential document handling, payroll and receivables preparation, meeting coordination, and travel arrangements. Served as liaison to overseas partners.