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On Useme since 11 February 2025

About me

Hi! My name is Aysu Safarova. I have experience in customer service, administrative support, and HR assistance, handling inquiries, resolving issues, and keeping things running smoothly. I’m detail-oriented, adaptable, and comfortable working in fast-paced environments where clear communication and problem-solving are key.

My background includes roles in customer support, event coordination, and HR, where I managed documentation, data entry, and stakeholder communication. I’m proficient in Microsoft Office, SAP, and CRM tools, ensuring accuracy and efficiency in my work.

I speak English, Turkish, and Azerbaijani fluently, and I’m improving my Polish. Multilingual communication and cross-cultural collaboration are my strengths, and I enjoy working with people from different backgrounds. Whether it’s assisting customers, supporting HR tasks, or handling administrative work, I always aim to provide reliable and professional service.

Looking forward to new opportunities!

CV / Résumé

Sep 2024 - Now

Copywriter & Translator

LANDAU School, Ganjlik Campus, Baku

Created blog posts, website content, and social media copy. Provided live interpretation and edited translated texts. Assisted in script translations and subtitling projects.

Jul 2024 - Now

HR Assistant & Office Support

European Solidarity Corps

Assisted in recruitment, onboarding, and employee documentation. Managed databases and coordinated volunteer placements. Helped draft HR policies and performance evaluations.

Jul 2023 - Now

Ushaglarimiza Oyredek NGO

Led media team, managing content and social media campaigns. Organized workshops, cultural programs, and fundraising events. Oversaw live streaming, photography, and event promotions.

May 2022 - Now

Junior Customer Service Specialist

Sumgayit Youth House

Resolved customer inquiries and guided service transactions. Conducted feedback analysis to improve satisfaction. Maintained CRM records for seamless communication.