AnastasiiaG
From: Poland
Location: Warszawa, PL
On Useme since 6 August 2026
About me
Flexible and highly organized freelance assistant providing reliable remote support for projects and ongoing administrative tasks.
Services Offered: Internet Research & Report Summaries Content Uploading & Basic Website Updates Email & File Organization Proofreading & Text Formatting
I deliver quality results with high attention to detail while respecting client deadlines.
CV / Résumé
Apr 2022 - Now
Support Services Coordinator
Sirva
Managing and resolving queries and escalations on a timely basis. Monitoring customer inquiry and exception workflows regularly to ensure resolution within the defined service level agreement (SLA). Attending and service client calls as necessary
Nov 2018 - Oct 2021
Service Desk Analyst
Diebold Nixdorf
Communication with customer via Phone and creating tickets based on the issue. Analysing and solving client’s problems both hardware and software related and properly routing the incident. Monitoring and informing appropriate teams about potentia