WPawlik

About me

Operational Excellence Leader ( OpEx ) | Lean Management & Standardisation Expert ( SOPs , ITIL )

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Highly skilled Operational Specialist with 20+ years of cross-sector experience ( IT Service Management , Logistics , High-Volume Operations ) . Proven ability to drive efficiency through Lean Management , SOP development , and ITIL principles . Seeking a challenging OpEx / CI role in the EU and World Wide with relocation or remote .

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- Operational Excellence : Lean Management , Six Sigma ( Conceptual ) , Continuous Improvement ( Kaizen ) , Batch Processing Optimization .

- Standardisation & Quality : SOP Development , ITIL Foundation 4 , Quality Auditing ( CQP / AQL ) , Process Mapping ( Visio ) , Verification & Validation .

- Technical Tools : ServiceNow , Jira , SAP ( Exposure ) , MS Office 365 , Data Documentation ( MS Excel / Sheets ) , Clo ud Computing .