Usha P
From: India
Location: Warszawa, PL
On Useme since 6 October 2025
About me
I am a detail-oriented professional with 9+ years of experience in Excel, data entry, data processing, and administrative support. I have successfully managed tasks involving data validation, report preparation, record maintenance, and workflow optimization across various industries including financial services, IT, and customer support.
I am proficient in MS Excel (formulas, PivotTables, VLOOKUP, macros), SAP, SQL, Office 365, and ServiceNow, and I bring strong organizational, analytical, and problem-solving skills to every project. I pride myself on accuracy, timely delivery, and clear communication, ensuring clients receive high-quality results.
Whether it’s data entry, spreadsheet automation, reporting, or administrative tasks, I can help streamline your processes and save you time. I am open to both short-term projects and ongoing support, and I aim to build long-term professional relationships with my clients.
CV / Résumé
Dec 2023 - Mar 2025
Office Coordinator
Spy Shot Detective Agenciees, Coimbatore, India
• Maintained and updated client records and documentation with accuracy and compliance. • Prepared reports, summaries, and documentation to support operational processes.
May 2023 - Oct 2023
Virtual Customer Service Associate
Amazon Development Centre (India) Pvt Ltd.,
Assisted customers via chat, phone, and email, ensuring SLA compliance, resolving service issues, and collaborating with teams to streamline processes and improve client satisfaction.
Dec 2021 - May 2022
IT Support Associate
A1 Chips & Exports India Pvt Ltd, Coimbatore, Indi
• Maintained and validated records in SAP and SQL databases. • Investigated discrepancies and ensured accurate documentation. • Prepared reports for management to support decision-making.
Feb 2017 - Feb 2018
IT Service Desk Engineer
Nityo Infotech Services Pvt Ltd, Coimbatore, India
• Provided user support for IT-related issues via phone/email. • Logged and prioritized incidents using ServiceNow in line with ITIL practices. • Coordinated with other support teams to resolve infrastructure issues and maintain service quality.
May 2014 - Jan 2015
Data Processing Specialist
TATA Consultancy Services ITES, Chennai, India
• Analyzed and validated loan application data, ensuring accuracy and completeness. • Maintained documentation and tracked status of applications. • Investigated discrepancies in data and supported process improvements.