Nigel Muteta
From: Zimbabwe
Location: Kraków, PL
On Useme since 30 June 2025
Deals 9
SUCCESSFUL: 9
DISPUTED: 0
FAILED: 0
About me
I am an experienced Technician with a demonstrated history of working in the IT & Telecommunications Industry. I'm skilled in Network Support, Azure, Active Directory, ITIL, SQL, Network Operations Center (NOC), MPLS, Cisco Analyst Switch, DNS Server, Optical Fiber Splicing, DWDM &SDH. I’m a strong IT professional who's focused in engineering
CV / Résumé
May 2023 - Now
IT Specialist
HCL Tech Sp. zo.o
- Prioritizing writing of outage notifications and raising and managing tickets using "Service Now" - Maintaining Knowledge Base Articles - Coordinating with vendors and 3rd party suppliers on relevant issue reporting/resolution, post-incident rep
Jan 2020 - Feb 2023
NOC Engineer
Telone Zimbabwe (ISP)
-Monitored the status and performance of the Backhaul links, IPT links, IMS core, LTE, Transmission links, MSANs and GPON. -Monitored availability of power status of nodes on the NetEco and AlO platforms. -Monitored status of the Data Centre
Jan 2018 - Jan 2020
Backbone Network Technician
Telone Zimbabwe (ISP)
- Carried out daily, weekly, monthly routines for preventive maintenance on transmission (back-bone) network as per stipulated guideline - Optical fiber cable testing, faulting & splicing - Ensured microwave link alignment