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From: Poland

Location: Kraków, PL

On Useme since 13 July 2025

Categories

Web development > E-commerce maintenance
Web development > Website maintenance
Admin support > Data entry
Admin support > Customer support
Admin support > Project management

Skills

Customer service E-commerce Excel Magento Postgresql Prestashop Sql Technical Technical documentary WooCommerce Wordpress

CV / Résumé

Nov 2023 - Nov 2024

Technical Support Specialist

Tpay

Troubleshooting of technical issues, Configuring payment gateway for e-commerce solutions (WooCommerce, PrestaShop, Magento 2), Supporting Merchants in integration through API, API testing (Postman), Log analysis, sql reports writing

Mar 2022 - Oct 2023

Application Support IT Systems Administrator

InPost Technology

Maintenance of IT applications (2nd line of support). Handling requests from system users regarding application performance and functionality (Atlassian Jira & Confluence). Collaboration with external vendors and development teams.

Jun 2021 - Dec 2021

Data Annotator

Make IT Right

Preparing and analyzing data for machine learning

Sep 2020 - Mar 2021

Junior IT Support Specialist

Intellect Software House

Assistance to IT Project Managers and IT Technical Support. Managing of Jira, Trello, CMS systems. Working in Scrum/Kanban methodologies.