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From: Spain

Location: maria, ES

On Useme since 4 November 2024

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Deals 17

SUCCESSFUL: 17

DISPUTED: 0

FAILED: 0

CV / Résumé

May 2024 - Now

User Support

Fever Up (User Support) - Spain, Remote.

I effectively managed customer interactions through various channels such as chats, phone calls, and emails.

Feb 2024 - Now

Roadside Assistance

Mercedes Benz

Coordinated support requests with the logistics department until final resolution.

Nov 2018 - Now

Technical Support

Bankia, Spanish Bank

Developed strategies to evaluate and ensure the security of online sales websites. Ensured compliance with online sales standards by enhancing card payment services securing transactions, and defining privacy parameters.

Feb 2017 - Now

Everis

Managed the flow of orders through the system to promote accuracy and efficiency in procurement processes.