From: Spain
Location: maria, ES
On Useme since 4 November 2024
Deals 17
SUCCESSFUL: 17
DISPUTED: 0
FAILED: 0
Categories
CV / Résumé
May 2024 - Now
User Support
Fever Up (User Support) - Spain, Remote.
I effectively managed customer interactions through various channels such as chats, phone calls, and emails.
Feb 2024 - Now
Roadside Assistance
Mercedes Benz
Coordinated support requests with the logistics department until final resolution.
Nov 2018 - Now
Technical Support
Bankia, Spanish Bank
Developed strategies to evaluate and ensure the security of online sales websites. Ensured compliance with online sales standards by enhancing card payment services securing transactions, and defining privacy parameters.
Feb 2017 - Now
Everis
Managed the flow of orders through the system to promote accuracy and efficiency in procurement processes.