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From: Colombia

Location: Valencia Capital, ES

On Useme since 12 December 2025

About me

Professional with a background in Political Science and experience in customer service, direct public interaction, and support roles in hospitality, basic reception and sales. Experienced in assisting people, moderating activities and supporting teams in dynamic work environments. Responsible and serviceoriented, with strong communication skills, teamwork abilities and the capacity to handle diverse situations. Known for creativity, discipline, proactivity and commitment

CV / Résumé

Apr 2025 - Jul 2025

Volunteer Assistant

FELISA FOUNDATION

Research and development of databases for the creation of a website and chatbot to facilitate access to aid for people affected by the DANA floods.

Sep 2024 - Dec 2024

Customer Service and Sales Agent

MARKTEL

Direct customer service for Yoigo and MásMóvil clients, resolving inquiries and providing basic technical support. - Delivery of commercial offers and personalized guidance based on customer needs.

Apr 2024 - Jul 2024

Project Assistant

PEACE AND DEVELOPMENT

Management, design, formulation and implementation of social projects in Colombia funded by the Valencian Regional Government and the Provincial Council of Málaga. - Projects focused on migration

Jan 2023 - Jun 2023

Educational Assistant

ÁREA FORMACIÓN

On-site and telephone support as a course moderator for LABORA programs, assisting elderly and unemployed participants during recruitment and course facilitation processes.

Feb 2021 - Sep 2021

Digital Marketing Assistant

MAKIA COACH

Advertising analysis and social media content creation. - Direct support in in-person events and training activities