Log in
Index finger pointing up icon

On Useme since 21 June 2026

About me

Bilingual Polish–English customer support professional with extensive experience delivering high-quality service across digital platforms and international environments. Skilled in resolving customer enquiries, managing service requests, and maintaining high satisfaction standards within fast-paced, remote operations.

Categories

Translation > English
Translation > Polish
Admin support > Databases
Admin support > Customer support
Admin support > Forms and applications

CV / Résumé

Nov 2025 - Apr 2026

Content Moderator

Spotify

Reviewed and moderated user-generated content in accordance with platform policies and safety guidelines. Evaluated Polish and English content for accuracy, contextual appropriateness, and policy compliance. Maintained high moderation accuracy.

Mar 2025 - Dec 2025

Customer Service Consultant

YourSurprise

Managed customer enquiries and service requests through digital communication channels. Resolved order issues, service concerns, and customer complaints efficiently. Provided clear communication and support to ensure positive customer experience