AydenisDemir
From: Bulgaria
Location: Kaleytsa, BG
On Useme since 9 October 2026
About me
Native Bulgarian speaker based in Bulgaria, with fluent English and a background in fintech operations and customer support.
Services: - English and Bulgarian translation: natural, carefully checked and proofread text for emails, websites, documents and social posts. Written by a human, no machine translation paste. - Data entry: accurate, well organised records and clean spreadsheets. - Bank reconciliation and payment operations support: matching bank statements to ledgers, finding breaks and explaining unmatched items. Built on transfer and settlement work at Trading 212 and operations support at Foris Europe (Crypto.com). I am not a certified accountant. - KYC and document review support: checking onboarding files for completeness and red flags (ID, proof of address, source of funds) and returning a clear findings list. Final compliance decisions stay with your team.
Over 5 years in operations and customer support roles. Clear communication, careful work and on time delivery.
CV / Résumé
Aug 2025 - Sep 2026
Transfer Operations Specialist
Trading 212
Handled transfer operations and settlements, investigated discrepancies and kept payment records accurate.
Aug 2024 - Aug 2025
Trading Operations Analyst
Trading 212
Supported trading operations, checked data and investigated discrepancies.
Mar 2021 - Jul 2024
Customer Service Specialist
Foris Europe (Crypto.com)
Customer support for a crypto platform, including onboarding questions, KYC and document verification.
Jan 2020 - Mar 2021
Customer Experience and Technical Support
60K Ltd
Customer experience and technical support for clients.
Portfolio
Bank reconciliation sample (fictional data)
Sample bank reconciliation with fictional data: bank side, books side, deposits in transit, outstanding items and follow-up notes.
EN-BG translation sample
English to Bulgarian product text sample with a short note on tone and word choice. Fictional context.