Index finger pointing up icon

From: Iran

Location: Berlin, DE

On Useme since 17 January 2026

About me

I offer chat and email customer support with a warm, respectful, and steady approach. I believe clear and kind communication is especially important when people need help, and I focus on creating calm and trust in every interaction.

I have experience working with clients from different countries and cultural backgrounds and feel comfortable in multilingual environments. I communicate thoughtfully, pay attention to details, and aim to keep things clear and polite. I work responsibly and follow through on tasks with consistency and care.

I adapt quickly to new tasks, learn new systems fast and enjoy expanding my skills.

Helping people genuinely matters to me, and I enjoy reducing stress through attentive and respectful support. If you are looking for someone dependable and easy to work with, I would be glad to support your team.

Thank you for your attention!

Categories

CV / Résumé

May 2025 - Dec 2025

Sales Manager

Enpal

• Chat & Email Support • Scheduling consultation appointments for follow-up sales meetings • Sales role on a commission-based compensation model • Fully remote work from home with independent task organization

Feb 2025 - May 2025

Customer Support

SNT Regiocom

Handling technical issue reports via phone • Sales of the full Vodafone product portfolio • Closing new contracts and contract renewals • Partial outbound calling for active customer acquisition

Jan 2025 - Jan 2026

Freelance Model (advertising & University) project

Freelancer

Worked as a freelance model for advertising and university projects, participating in photo and video shoots with a focus on professionalism, creativity, and clear direction-following.

May 2024 - Jan 2026

Independent Private English Teacher

Freelancer

Provided one-on-one English tutoring both online and in person, focusing on speaking, grammar, and practical communication skills. Designed personalized lessons to support each learner’s goals and progress.

Jan 2024 - Aug 2024

Professional Equestrian Rider and Trainer

Shokooh Tabiat

• Professional Equestrian • Show Jumping • Dressage • Horse Training