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From: Egypt

Location: Cairo, EG

On Useme since 19 October 2026

About me

IT Support | Systems & Cloud Administration | Automation

6+ years supporting business IT, networks, Windows and Linux. Experience with Microsoft 365, Active Directory, Entra ID, Azure, Google Cloud, VMware ESXi, firewalls, VPNs, backup and recovery.

Services: - n8n and business process automation - Docker and VPS application deployment - Windows/Linux server administration - Network troubleshooting and remote access - Microsoft 365 and cloud administration - Small business applications and documentation

Established IT operations experience with a growing DevOps skill set. Clear scope, practical milestones and agreed costs, timelines and support.

Education: BA in French, Benha University (2016-2022). Qualifications: Google IT Support Professional Certificate (Feb 2024); Google Cloud: Cloud Engineer Specialization, Coursera (Apr 2024); Sophos Firewall Engineer ET80 (Sep 2023); CCNA (2017).

CV / Résumé

Oct 2023 - Now

IT Specialist

RSM Company

Technical support and systems administration across Azure, Google Cloud, Entra ID and Microsoft 365. Power Automate workflows, endpoint protection, backup/recovery, infrastructure operations and technical documentation.

Sep 2020 - Sep 2023

IT Specialist

Advansys for Trading & Contracting / Miratech

User support, network configuration, Sophos Firewall and VPN, Windows Server, Active Directory, VMware ESXi, Kaspersky Security Center, troubleshooting, system maintenance and backup/recovery support.

Aug 2019 - Jul 2020

Network Engineer

Circle Light

LAN and access-point configuration, workstation setup, connectivity troubleshooting, routine system maintenance, supplier coordination and infrastructure documentation.

Portfolio

King of the Ring — Personal Application Project

My personal application project with an Arabic interface, server-account sign-in, branch selection, and Windows/Android downloads. Built as a practical small-system project. Application access requires an account.