Virtual Customer Support

Closed job
Hack Your Brain
Hack Your Brain
Employer
2 deals
Job category:
Office works
Expected budget:

3000.00 PLN

Preferable skills:
Published:
Valid until:

Job description

We are looking for an empathetic person to remotely take care of our clients at every stage.

1. presenting the offer to potential customers

2. to collect purchase objections

2. preparing FAQs

3. development of conversation scenarios and message templates

4. post-purchase service

5. reminding of overdue consultations

6. Assistance in case of technical problems (failed order, non-payment, changes in the invoice or its issuance)

We require quick and creative thinking, empathy, negotiation skills and sales talent.

Contact 80% email, 20% phone.

Use of customer language is very important.

Health, diet, biohacking industry.

The job in figures:

A few emails and phone calls a few times a day - about a max of up to 2h of work a day.

Place or location:

Work completely remotely.