Customer service in the online store pieczatki-online.eu (remote work) and handling logistics of orders

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Job category:
Office works
Expected budget:

Proposed by freelancer

Published:
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Job description

REQUIREMENTS:

experience in customer service

ability to establish good contact with customers by phone, e-mail

good or very good knowledge of at least one graphics program (Adobe Photoshop, Adobe Illustrator or Corel Draw), eventually Adobe Illustrator

knowledge of Google services (Gmail, Documents, Sheets, Google Chat)

knowledge of graphic file formats and basic principles of creating DTP graphics

proficient navigation in CRM/CMS type systems

very good organization of work, diligence, conscientiousness and independence

ability to work under time pressure

ability to listen actively

own computer - on probation

TASKS:

handling e-mail messages

telephone contact with retail customers

daily cooperation with the team (phone, e-mail, Google Chat)

controlling and editing automatic orders in the store's sales support system

implementing graphic designs (vector and raster graphics) for selected orders

Telephone contact with wholesalers

processing wholesale orders and entering stock levels

completing offers and creating product descriptions

maintenance and development of social profiles of the store

analysis of frequently reported suggestions and cooperation with the IT team responsible for the development of the platform

A PLUS WILL BE:

experience in remote work

Experience in selling products via the Internet

basic knowledge of SEO and website optimization

WE OFFER:

attractive salary matched to experience and skills

training in the use of systems and preparation for work

remote work (possible periodical training meetings - a few times a year)

Please provide a quote for a month of work for the declared number of hours (min 5h a day).

The job in figures:

minimum 5 hours per day

Place or location:

remote

Submitted offers (21)

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biuro_online

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NaomieMcClain

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Aleksandra

Unfilled profile
Added: on 2022-05-16
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Magda H.

  • adobe illustrator
  • adobe indesign
  • allegro
  • ... (+18)
Added: on 2022-05-10

DanielaDrozdzik

  • adobe illustrator
  • adobe photoshop
  • corporate identity
  • ... (+8)
Added: on 2022-05-09

Mateusz Jędruszak

  • adobe photoshop
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  • article
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Added: on 2022-05-09

PP Start

  • adobe illustrator
  • adobe photoshop
  • backend
  • ... (+27)
Added: on 2022-05-09

DAGMARA AUGUSTYNIAK

  • allegro
  • customer service
  • databases
  • ... (+6)
Added: on 2022-05-09

lukasz.musialik

9 deals
  • article
  • blog
  • buzzmarketing
  • ... (+11)
Added: on 2022-05-09

Aleksandra Przybylińska

  • article
  • buzzmarketing
  • copywriting
  • ... (+16)
Added: on 2022-05-04

Eliza Nowakowska

12 deals
  • blog
  • buzzmarketing
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  • ... (+17)
Added: on 2022-05-04
Added: on 2022-05-04

CreART Vibe

  • adobe illustrator
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Added: on 2022-05-03

MoKornatowska

  • adobe illustrator
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Added: on 2022-05-03

SebaKal

8 deals
  • adobe illustrator
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Added: on 2022-05-03

Strzelecki

1 deal
  • blog
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Added: on 2022-05-03

SpecjalitkaVA

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Added: on 2022-05-02

CultivateAds

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  • adobe illustrator
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Added: on 2022-05-02

Dorota P.

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Added: on 2022-05-02

Graphic with heart

17 deals
  • adobe illustrator
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  • allegro
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Added: on 2022-05-02

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