Kraj: Philippines
Lokalizacja: Madrid, ES
Na Useme od 8 lipca 2026
O mnie
In the digital ecosystem, protecting your platform, streamlining workflows, and maintaining compliance is non-negotiable. I help startups, tech platforms, and digital enterprises mitigate systemic risk, enforce strict policy compliance, and scale their operational efficiency.
I bring over 8 years of deep corporate tech operations experience, most recently serving as a Trust & Safety Team Lead at Accenture. Throughout my career, I have specialized in managing high-volume data operations, leading large cross-functional teams of 60+ individuals, and translating complex internal metrics into actionable risk-mitigation strategies. Beyond policy strategy, my technical background in Information Technology allows me to build custom automated tools—using Google Apps Script, JavaScript, and database workflows—to optimize operational performance and smash strict SLAs.
Kategorie
CV / Résumé
Mar 2018 - Mar 2026
Trust & Safety Team Lead
Accenture
Monitored and analyzed team performance metrics, including productivity, efficiency, and quality, for a team of over 60 agents to proactively address issues and recognize high-performing individuals.