JayM
Kraj: Poland
Lokalizacja: Oleśnica, PL
Na Useme od 13 maja 2025
O mnie
I help turn complex tech into content that clicks — whether it’s through documentation, tutorials, video scripts, or API integrations.
With 5+ years of experience across SaaS support, developer advocacy, and content creation, I bring a unique blend of technical fluency and people-focused communication. I’ve worked with SDKs, REST APIs, and AI tools (OpenAI, Stable Diffusion), while also scripting and producing video content that educates and engages.
✅ Technical Experience: Web technologies: HTML, CSS/SASS, JavaScript (React, jQuery, Node) API integrations: REST APIs, OpenAI API, 3rd-party SDKs Content tools: OBS Studio, Adobe Premiere Pro, Filmora Visual tools: Photoshop, Krita, GIMP
✍️ Content I Create Tech tutorials and developer documentation Engaging video scripts and screen recordings Blog posts, announcements, UX copy, and marketing messaging Polish–English content localization or transcription (bilingual)
Kategorie
CV / Résumé
Maj 2023 - Teraz
Technical Content & Tools Specialist
Freelance
- Built the Design Drafting Tool, a layout prototyping app with drag-and-drop functionality - Wrote high-quality technical scripts and walkthroughs for SaaS tutorials - Supported clients with API integration and documentation refinement
Maj 2021 - Cze 2023
Developer Advocate
Text.com
-Led the review and onboarding process for third-party integrations -Provided API/SDK support and resolved implementation blockers for external developers -Maintained and improved technical documentation with user-first language
Maj 2018 - Lis 2021
IT Support Specialist
Text.com
-Resolved product and API issues with a 98% satisfaction score -Authored internal workflows -Handled billing, refunds, and account-level troubleshooting -Identified and documented recurring pain points in technical flows