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Kraj: Poland

Lokalizacja: Warszawa, PL

Na Useme od 29 sierpnia 2024

O mnie

Operations & Client Success Specialist | Supporting startups and B2B companies with operations and client relationships

I’m a Operations & Client Success Specialist with experience in organizing operational processes, client onboarding, and building long-term business relationships.

I help companies — especially startups and SaaS/B2B teams — streamline internal operations, improve client communication, and maintain high levels of customer satisfaction and retention.

🔹 I organize operational processes to help companies work more efficiently and predictably 🔹 I support client and partner onboarding and ensure a positive customer experience 🔹 I maintain relationships with key clients, monitor their needs, and respond to feedback

CV / Résumé

Cze 2022 - Cze 2023

Partnerships & Sales Channel Associate

Otter

- business development – co-creating and developing sales strategies in the Polish market - project and sales schedule management - project and operational budget management - supervision of system integration with Uber Eats, Bolt, Wolt, and Glov

Lis 2017 - Teraz

Operations Manager

Dotykacka Polska

- participation in building and planning the company`s development strategy and goals - creation of strategies, budgets, and schedules for executed projects - managing the dealer network – operational activities, setting and achieving KPIs`