Index finger pointing up icon

De: Italy

Ubicación: Dublin, IE

En Useme desde 7 diciembre 2025

Sobre mí

IT Operations Specialist with strong experience in remote technical support, IT system management, and cross-functional collaboration. Skilled in troubleshooting macOS, Windows, and network environments, managing user access, onboarding processes, and implementing scalable IT workflows. Adept at documentation, system upgrades, and automation of support processes in fast-paced, global, tech-driven organizations. Committed to improving user experience and IT efficiency through structured processes, secure practices, and clear communication.

CV / Currículum

Feb 2025 - Ago 2025

Technical suport

Talech

Provided high-quality technical support to merchants on POS hardware, software, and payment systems.Troubleshot and resolved technical issues across Android/iOS environments, ensuring seamless user experience. Managed ticketing workflows

Feb 2024 - Ago 2024

Clerical Admin IV

The Noel Recruitment Group

Supported onboarding and access setup for new users, maintaining digital records and reporting.Provided administrative and IT support, managing email systems, scheduling, and internal communications. Assisted in creating structured workflows for impr

Feb 2014 - Feb 2020

technical customer support

Chitondo

Delivered remote IT support to clients using Anydesk, managing incidents across hardware, software, and networks. Ensured security and user access compliance, maintaining detailed logs for traceability. Partnered with IT teams to roll out system upgr