magdalena.kusiak.it

O mnie

I help companies turn operational chaos into working systems – through automation, well-configured tools, and clear processes.

I possess over six years of experience in IT operations and process management, with expertise in data engineering, service desk management, account management, and automations.

My specialties include the following:

- Automation (Make.com, n8n) - Jira and Confluence configuration - Developing operational processes from the ground up.

I have collaborated with Fortune 500 client and leading companies in the ad-tech industry. I have implemented processes that have reduced workflow cycle time by 85%, and built systems that are in use, not just documentation that sits in a drawer.

My professional background combines computer science and business psychology, equipping me with a comprehensive understanding of both the technical and human aspects of any implementation.

Should you encounter any operational issues, please do not hesitate to contact me.