Barbara M.

O mnie

I am committed to providing superior customer service by adhering to business principles while at the same time delivering 100% customer satisfaction. I am excited to bring this component of my career as a Customer Service Specialist.

I graduated from ISTL University with a Bachelor of Arts degree in communications in Oct 2021. Since that time, I have worked in several call centers. My first position was an associate-level one. In this position, I excelled in taking over 100 calls per day while adhering to my schedule, maintaining superior customer satisfaction scores, and resolving complaints. I was then promoted to call center supervisor. In this position, I gained experience in resolving escalated calls while promoting customer satisfaction.