Anna

Identification and interpretation of data trends to make recommendations to internal teams, drive conclusions and support decision making with focus on business outcomes; Delivery of regular reporting updates to management

Gathering, collecting and sharing market and competitor data to analyze and define market size, market share, opportunities and treats; Developing processes, information and methods in order to maximize profit and grow

Maintaining good relations with customer, working with SLA, dealing with escalations; Processing monthly payment files, working with Microsoft Excel on daily basis; Ad hoc reports, calls with the Customer;