De: United Kingdom
Ubicación: London, GB
En Useme desde 15 mayo 2025
Sobre mí
With over 10 years of experience in customer service, operations, and project support, I’ve worked across industries like hospitality, luxury retail, and education. I've supported high-end clients in places like Harrods and handled everything from daily operations to client communication and team coordination. I bring strong organizational skills, attention to detail, and a hands-on, proactive approach to every project. I'm also passionate about learning and staying up to date with new technologies that help improve workflow and productivity. Whether you need help with admin tasks, customer support, or project coordination, I’m here to make your workload lighter and your workflow smoother.
Categorías
CV / Currículum
Sep 2022 - Ahora
Client Support Specialist (UK/International)
Waterworks (London, UK)
Manage 100+ client accounts, oversee order lifecycle from quote to delivery, coordinate domestic and international shipments, resolve client issues, plan inventory to meet deadlines, track KPIs, process payments and returns, driving sales targets.
Ene 2021 - Jul 2022
Operations Supervisor
Just Eat Takeaway (London, UK)
Coordinated fleet operations to optimize performance, managed scheduling and KPI achievement for 2000+ couriers, resolved complaints, handled Salesforce inquiries, led onboarding, conducted training, reported incidents, and collaborated with Randstad
Oct 2018 - Feb 2020
Assistant Manager
Pierre Marcolini (HARRODS, London, UK)
Assisted in sales strategy planning, tracked KPIs, prepared sales and staffing reports, managed inventory and seasonal stock, delegated staff tasks, supported recruitment and training, and oversaw daily sales and service operations.
Sep 2018 - Sep 2018
Sales Associate
Tod's (Bicester, UK)
Advised customers to drive sales, upsold products, met and exceeded targets, processed payments and Tax-Free forms, managed stock levels, created compelling visual displays, and helped increase footfall and conversion rates.
Sep 2014 - Jul 2015
Sales Representative
Exeo Centrum Dekoracji (Wroclaw, PL)
Maintained strong client relationships, delivered accurate quotes, generated leads through outreach, supported marketing campaigns, promoted on social media, and consistently met performance goals under pressure.