marek Kuś

Sobre mí

I am a dedicated Customer Service and Administrative Support professional with experience in managing teams and delivering exceptional service for well-known brands, including Ryanair, Google, and companies in the medical sector. I help businesses improve efficiency, increase customer satisfaction, and streamline operations through fast, clear, and empathetic communication. My expertise includes email and live chat support, social media customer care, complaint handling, and creating knowledge bases. I am skilled in tools such as Zendesk, Freshdesk, Gorgias, Slack, and Google Workspace. Flexible and detail-oriented, I adapt to the unique needs of each client, ensuring high-quality results and timely delivery. Whether supporting short-term projects or providing ongoing assistance, I focus on building trust and long-term relationships with both clients and their customers.