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De: Poland

Ubicación: Rokitnica, PL

En Useme desde 21 marzo 2023

Sobre mí

Hi! I’m a creative, versatile freelancer with a Management degree, UX training, and fintech support experience. Fluent in English, with basic Mandarin skills, a love for Asia, literature (nowadays Tokarczuk rocks my shelves) and a solid music background. Reliable, organized, and ready to bring your ideas to life-let’s make your project shine!

CV / Currículum

Ene 2025 - Ahora

Customer Service Representative

Fintech

Please check my CV made in Figma (as a prototype): https://www.figma.com/proto/5v0hsFtVJogwezY3jIxQgN/CV-Agata-Mikulska?node-id=1-2&t=LGj5Ban3eVMXya1P-1 Customer support, resolving client issues, research, reporting and process support

Oct 2022 - Jul 2023

Student

SWPS

In this project I was responsible for managing the Testing (5. design process step). As it was meant for the studies, I took part in each of the desing process steps. During this time I have designed “shared common goal” in the app. My main interest

May 2021 - Dic 2025

Customer Service Representative

Production corp.

B2B sales via SAP SD Freshdesk CRM PowerBI data analysis Individual project - I've led the implementation of local customer support for a new brand entering local market

Portafolio

Figma's ptf

Prototyp - prezentacja utworzonych projektów

IYKYK

Fikcja literacka bazująca na własnych oraz zasłyszanych historiach kobiet, które przez swoje zaburzenia typu spektrum autyzmu i/lub ADHD oraz CPTSD podejmowały katastrofalne w skutkach decyzje życiowe - mogę podzielić się fragmentem na prośbę.